Whether it’s an individual workshop or a development programme, you decide what you want, how you want it and when you want it delivered.

Off the shelf – Standard workshops taken from our extensive library.

Tailored to you – Our standard workshops are a starting point, then customised to suit your individual requirements.

Totally bespoke – We work with you to create a totally unique curriculum to fit the exact needs of your business and knowledge levels of your team.

After the training has taken place we will conduct a thorough evaluation with both delegates and course leaders and feedback to you with any further recommendations.

ILM recognition

The Institute of Leadership & Management (ILM) is Europe’s leading management organisation. The Inspiration Group currently runs five ILM Development Programmes and one ILM Endorsed Programme.

For a small additional fee any leadership, management or supervisory development programme can be put forward for approval by the ILM.

Leadership / Management / Supervisory Development

Below is a selection of our standard one day workshops.
If you would like to see an example of learning outcomes please click a highlighted workshop title:

  • Understanding Motivation
  • Working with Teams
  • Influencing and Negotiating
  • Introduction to Project Management

Below is a selection of our standard two-day workshops.

  • Developing Self and Others
  • Coaching for Managers
  • Basic Presentation Skills
  • Managing and Developing the Team
  • Recruitment and Selection
  • Performance Management
  • Group Training Techniques

For more information on any of our workshops please email [email protected]

Customer Service

Below is a selection of our standard one-day workshops.
If you would like to see an example of learning outcomes please click on a highlighted workshop title:

  • A Warm Welcome
  • Making the Right Impression
  • What do Customers really want?
  • Building Customer Loyalty
  • Handling Difficult Situations
  • Adding Extra Value

For more information on any of our workshops please email [email protected]


It was really enjoyable and very informative with some excellent exercises and very good trainer

– January 2015